Privacy Policy
Welcome to Wall Clock Craft! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, purchase our products, or interact with us in any other way.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you place an order, create an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Browsing Information: We may collect non-personal information about how you interact with our website, including IP address, browser type, device information, and browsing behavior. This helps us improve the user experience.
- Cookies: Our website uses cookies to track your preferences and enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, login information, and other details.
How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders, including shipping and handling, and to provide customer support.
- Communication: To send you order updates, promotional offers, newsletters, and other relevant information. You can opt-out of marketing communications at any time.
- Website Improvement: To analyze website usage, improve our services, and personalize your shopping experience.
- Security: To protect our website, prevent fraud, and safeguard your personal information.
Data Security
We take the security of your personal information seriously. We use a combination of technical, administrative, and physical measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete that information.